PRIVACY POLICY – BLABBR

Effective Date: Nov 1/25

This Privacy Policy explains how Blabbr (“Blabbr,” “we,” “us,” “our”) collects, uses, and shares personal information when you visit blabbr.ai or use our Services.

Blabbr is operating in Ontario, Canada.

1) WHAT THIS POLICY COVERS

This Policy covers:

- Website visitors

- Customers and users of our Services

- Data processed on behalf of our customers (“Customer Data”)

2) INFORMATION WE COLLECT

A) Information you provide

- Name, email, phone number, business name

- Account details and preferences

- Support messages and communications

- Content you upload or create (pages, captions, images, templates, automations)

B) Information collected automatically

- Device/browser information

- IP address and approximate location

- Site usage data (pages viewed, clicks, time on page)

- Cookies or similar technologies (see Section 8)

C) Information from connected services

If you connect third-party services (social accounts, calendars, email, etc.), we may receive the minimum data needed to provide the connected feature.

3) HOW WE USE INFORMATION

We use personal information to:

- Provide and operate the Services

- Set up accounts, subscriptions, and billing

- Provide support and respond to requests

- Improve performance and troubleshoot issues

- Maintain safety, security, and prevent fraud

- Send service messages (billing notices, system alerts, important updates)

- Send marketing messages where permitted (you can opt out)

4) SHARING INFORMATION

We may share information with:

- Service providers who help us operate the Services (hosting, analytics, communications, support tools)

- Payment processors (to process payments)

- Telecom/messaging providers where you use messaging or voice features (if enabled)

- Third-party platforms you connect and authorize

- Legal or regulatory authorities if required by law

We do not sell personal information.

5) INTERNATIONAL PROCESSING

Our service providers may store or process information outside of Canada (including the United States). If information is transferred outside Canada, it may be subject to the laws of that jurisdiction.

6) DATA RETENTION

We retain information while your account is active and as needed to provide the Services. We may also retain information for a reasonable period afterward for legal, accounting, dispute resolution, and security purposes.

7) SECURITY

We use reasonable safeguards to protect personal information. However, no internet transmission or storage is 100% secure and we cannot guarantee absolute security.

8) COOKIES & ANALYTICS

We may use cookies or similar technologies to:

- Make the website function

- Understand usage and improve performance

- Remember preferences

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

9) YOUR RIGHTS & CHOICES

Subject to applicable law, you may request:

- Access to personal information we hold about you

- Corrections to inaccurate information

- Withdrawal of consent for certain uses (e.g., marketing)

- Deletion/anonymization where appropriate

To request changes: email [SUPPORT_EMAIL].

If your request relates to Customer Data managed by one of our customers, you should typically contact that business first.

10) MARKETING & UNSUBSCRIBE

Where required, we include identification and unsubscribe mechanisms in commercial electronic messages. You may opt out of marketing emails at any time.

11) CHILDREN’S PRIVACY

Our Services are intended for businesses and adults. We do not knowingly collect personal information from children.

12) CHANGES TO THIS POLICY

We may update this Policy from time to time. When we do, we will update the Effective Date. Continued use after changes means you accept the updated Policy.

13) CONTACT

Privacy questions or requests:

Email: [email protected]

Website: blabbr.ai