TERMS OF SERVICE – BLABBR

Effective Date: November 1/2025

These Terms of Service (“Terms”) govern your access to and use of the Blabbr website, platform, subscriptions, and related services (the “Services”). “Blabbr,” “we,” “us,” and “our” refers to Blabbr AI (Ontario, Canada).

By creating an account, purchasing, subscribing to, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1) WHO THE SERVICES ARE FOR

The Services are intended for businesses and professional use. You must be at least 18 years old and able to enter into a binding contract.

2) SCOPE OF SERVICES

Blabbr provides marketing and communication tools and services that may include, depending on your plan and purchases:

- Websites and hosting

- Messaging and inbox tools (SMS, email, chat, and connected messaging where supported)

- Review and reputation tools

- Social scheduling tools (“Blabbr Social” / “Social Planner”)

- Automations, templates, and related setup services

Your exact plan features, limits, and pricing are what is shown on your checkout page, invoice, proposal, or order confirmation at the time of purchase.

3) NO GUARANTEED RESULTS

We provide tools and systems. We do not guarantee specific results, including (but not limited to) a specific number of leads, bookings, sales, reviews, rankings, response times, impressions, or revenue. Results depend on factors outside our control.

4) ACCOUNT RESPONSIBILITY & SECURITY

You are responsible for:

- Providing accurate account information

- Keeping your login credentials secure

- All activity under your account

We may suspend or terminate access if we reasonably believe there is fraud, abuse, unlawful activity, or a breach of these Terms.

5) YOUR CONTENT & COMPLIANCE OBLIGATIONS

You are responsible for:

- All content you create, upload, schedule, publish, or send using the Services

- Having the rights/permissions to use all content (logos, photos, music, videos, testimonials, etc.)

- Ensuring your marketing and messaging comply with all applicable laws (including privacy laws and Canada’s Anti-Spam Legislation (CASL), where applicable)

- Following third-party platform policies for connected services (Meta, Google, TikTok, LinkedIn, etc.)

- Reviewing and approving content and automation behavior before it goes live

6) SOCIAL PLANNER / THIRD-PARTY PLATFORM LIMITATIONS

If you use Blabbr Social (Social Planner):

- You must connect your own social accounts and maintain access.

- Platform tokens/permissions may expire and require reconnection.

- Posts may fail or be delayed due to platform outages, API changes, permissions issues, policy enforcement, formatting rules, or other third-party restrictions.

- We do not guarantee that any post will publish successfully on a third-party platform.

7) OPTIONAL FEATURES (INCLUDING AI, IF OFFERED)

Some features may be optional or available only on certain plans. If any feature is not included in your plan, it is not provided unless you purchase or enable it separately.

If any AI-assisted feature is offered in a plan:

- Outputs may be inaccurate or inappropriate.

- You are solely responsible for reviewing and using AI-generated outputs.

- Availability and limits may change over time.

8) BILLING, AUTO-RENEWAL, AND PAYMENTS

- Subscriptions renew automatically (monthly or yearly) unless cancelled.

- Charges are in CAD unless otherwise stated, plus applicable taxes.

- Payments are processed through third-party payment processors; we do not store full card numbers.

9) USAGE-BASED FEES (IF ENABLED)

Some features may generate usage-based fees (e.g., SMS/MMS, phone minutes, carrier fees).

These fees:

- Are billed in addition to your subscription

- Are non-refundable once incurred, because providers charge us when used

10) CANCELLATION & REFUNDS

Cancellation and refund rules are explained in our Refund & Cancellation Policy:

[WEBSITE_URL]/refunds

If there is a conflict between that policy and these Terms, these Terms control.

11) INTELLECTUAL PROPERTY

We own the Services, platform, templates, and materials we provide, including all related intellectual property rights. You receive a limited, non-exclusive, non-transferable right to use the Services during your paid subscription period.

You retain ownership of your content. You grant us a limited right to host, process, and transmit your content as needed to provide the Services.

12) ACCEPTABLE USE

You may not use the Services to:

- Violate laws or third-party rights

- Send spam or unlawful messaging

- Harass, defame, or exploit others

- Distribute malware or attempt unauthorized access

- Publish illegal, hateful, or exploitative content

13) DISCLAIMERS

The Services are provided “as is” and “as available.” We do not warrant that the Services will be uninterrupted or error-free, or that third-party integrations will always work.

14) LIMITATION OF LIABILITY

To the fullest extent permitted by Ontario and Canadian law:

- We are not liable for indirect, incidental, special, consequential, or punitive damages (including loss of profits, revenue, customers, data, or goodwill).

- Our total aggregate liability for any claim relating to the Services will not exceed the total amount you paid to us in the three (3) months immediately before the event giving rise to the claim.

15) INDEMNITY

You agree to indemnify and hold harmless Blabbr and Satch Wakefield Media from claims and expenses arising from:

- Your content and communications

- Your violation of laws (including CASL and privacy laws)

- Your breach of these Terms

- Your misuse of the Services

16) CHANGES TO THESE TERMS

We may update these Terms from time to time. If we make material changes, we will update the Effective Date and may provide notice by email or in-app. Continued use after changes means you accept the updated Terms.

17) GOVERNING LAW

These Terms are governed by the laws of Ontario and the federal laws of Canada. Disputes will be handled in the courts of Ontario, unless mandatory consumer protection laws require otherwise.

18) CONTACT

Questions about these Terms:

Email: [email protected]

Website: blabbr.ai