REFUND & CANCELLATION POLICY – BLABBR
Effective Date: Nov 1/25
This Refund & Cancellation Policy explains how subscriptions, one-time setup work, and usage-based charges are handled for Blabbr Services. This Policy should be read with our Terms of Service at:
blabbr.ai/terms
1) OVERVIEW
Blabbr may offer:
- Subscription plans (monthly or yearly recurring)
- Optional one-time setup or implementation work (if purchased)
- Optional usage-based fees for communications features (if enabled)
Because infrastructure costs and work may begin immediately, refunds are limited as described below.
2) SUBSCRIPTION REFUNDS (MONTHLY / YEARLY)
2.1 General rule
Unless required by law or explicitly stated in a written promotion, subscription fees are non-refundable once the billing period has started. This includes:
- No partial-month refunds if you cancel mid-month
- No partial-year refunds if you cancel mid-year
- No credits for time not used
2.2 Billing mistakes
If you believe you were billed in error (duplicate charge, wrong amount), contact us at [SUPPORT_EMAIL] within 30 days. If we confirm an error, we will correct or refund the charge.
3) ONE-TIME SETUP / IMPLEMENTATION WORK (IF PURCHASED)
If you purchase one-time setup work:
- Once work has started, setup fees are non-refundable except where required by law or where we clearly fail to deliver the agreed scope.
- If you cancel before work begins, we may (at our discretion) provide a partial or full refund.
4) HOW TO CANCEL
To stop future charges, cancel before your next renewal date.
Cancel by:
- Using the cancellation option inside your account (if available), or
- Emailing [SUPPORT_EMAIL] with a clear cancellation request before renewal
After cancellation:
- Your access continues until the end of your current paid period
- No further subscription charges occur after that period ends
- We may disable access to hosted services/features after the paid period ends
5) USAGE-BASED CHARGES (IF ENABLED)
Some features may generate usage-based fees (SMS/MMS, phone minutes, carrier fees, etc.). These charges:
- Are billed in addition to your subscription
- Are non-refundable once incurred because providers charge us when used
6) TRIALS, PROMOTIONS & GUARANTEES (IF OFFERED)
If we offer a trial, discount, or money-back guarantee, the exact terms will be shown on the promotion/checkout page and apply only to that offer. If there is no explicit refund guarantee, the rules in this Policy apply.
7) FAILED PAYMENTS & SUSPENSION
If a payment fails, we may retry the charge and/or suspend access until the account is paid. We are not responsible for missed leads/messages resulting from suspension due to non-payment.
8) CONTACT
Refund/cancellation questions:
Email: [email protected]
Website: blabbr.ai